・エミレーツ航空 Airport Services Agent（羽田）
•To ensure that the needs of Emirates passengers are met in a caring, courteous and efficient manner.
•To provide assistance to Emirates passengers such as UMs/CIPs WHCR and Medical Cases in order to provide the personalized service they expect.
•Be involved in “Queue Combing” in order to greet passengers, thereby ensuring that all have their documents ready and identify any problems which would otherwise cause delay at the check-in counter.
•To ensure passengers are adequately briefed and their needs satisfied during delays and disruptions.
•To assist as required with the pre and post flight work and will perform duties as directed by the Supervisor Airport Services or Senior Emirates Official on duty.
Qualifications & Experience
•High school level of education or equivalent.
•Minimum of 2 years experience in Airport Ground Handling Services and must have sound knowledge of Emirates route network and aircraft.
•Should have successfully completed the relevant professional training such as Passenger Services, Baggage Services, Cargo, Weight and Balance and Reservations and Ticketing.
•The job requires the candidate to work in a proactive manner and use initiative to resolve discrepancies and unforeseen problems using set guidelines.
Salary and Benefits
The Emirates Group is a highly profitable business with revenue of US$21.1 billion and over 50,000 employees. The Group comprises of dnata, one of the largest air services provider globally and Emirates airline, the Group’s rapidly expanding and award-winning international carrier. Within the Group there are a diverse range of businesses which offer a wide spectrum of career opportunities, all of which can be explored through the Group's dedicated careers website, emirates.com/careers. Emirates flies one of the youngest, most innovative fleet in the sky to over 130 destinations across six continents and dnata's network now extends across 100 locations worldwide. With our international network constantly expanding and opportunities arising in countries/cities outside of Dubai, we are looking for career motivated individuals to join our operations in their home countries.
We offer our employee's competitive remuneration packages, attractive travel benefits, and career development supported by multi-million dollar training facilities in Dubai, and e-Learning programmes for those seeking a long-term future in the Company.
Job Category: Airport Operations
Primary Location: Japan
Closing Date: 11-Nov-15, 4:59:00 AM