Title Assistant Station Manager - International Stations (Osaka)
Department Customer Service
Part-Time Weekend No
•Orchestrates and directly oversees the daily operation under the direction of the Manager, ensuring that service standards are exceeded
•Plans and manages all administrative aspects (employee scheduling, station invoicing, etc.) of station operations in coordination with Administration Manager
•Supports internal customers and vendors and serves as the escalation point of contact in matters where intervention is required to ensure service standards are exceeded
•Lead, coach and manage others; To include actively communicating goals and objectives for the company/department
•Ensure safe and efficient operations
•Serve as company liaison between the DOT, TSA and other government and community organizations
•Eligible to live and work in Japan.
•Must have a minimum of 1 year supervisory experience or 3 years in a related field.
•High School Diploma, or its equivalent. Associate or Undergraduate degree preferred.
•Computer literate (Word, Excel, Access, Outlook, Sabre)
•Ability to manage multiple tasks/projects simultaneously and within set time frames.
•Effective communication skills with a good command of both written and spoken English and Japanese.
•Must be able to work with all levels of employees across all disciplines.
•Must have experience with project development and management.
•Must be detail oriented with proven ability to successfully manage a budget.
•Must have a working knowledge of airline policies and procedures as well as airport procedures.
•Must be able to build teams with employees and vendor staff and possess excellent interpersonal skills.
•Must possess and demonstrate mutual respect, personal integrity and honesty.
•Must be able to work varied hours and shifts and travel when required.
•Must be flexible and adapt well to change.
•Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
•Please view Equal Employment Opportunity Posters provided by OFCCP here.
•The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.