2026/7/17
・ユニバーサルアビエーション Ground Handling Specialist（新千歳、成田）
Concierge on the Ground, Universal Aviation is the Global Service Provider Leading General Aviation Industry.?
Universal Aviation has about 50+ FBOs and ground support locations in more than 25+ countries and known for delivering great experience on the ground that exceeds expectations.? We provide full ground support and high-quality of service to our VIP Private/Business Jet Clients around world as leading company in this industry.
We're looking for career-minded professionals with a passion for providing high touch, stellar customer service to lead the future of the business aviation industry.
Join our professional team!? At Universal, Together We Move Organizations that Move the World.
Job Description
Ground Handling Specialist is tailored to those looking to build close relationships with clients, earn their trust, and build a career in aviation. As a Ground Handling Specialist, you’ll serve as the primary customer-facing contact for global customers and collaborate with them closely to coordinate the safest and most economical global flight operations.
Your Team and Responsibilities
Our professional team supports thousands of flights all over Japan that touch people’s lives in all kinds of ways. This is not only for business, leisure, family, but also humanitarian and government.? You will be a member of our Ground Handling Team and experience to help those VIP customers missions succeed.? In our professional team, you will be responsible for:
・Coordination and Set Up Operation based on Client Request
・Ground Handling for Aircraft
・Airport Coordination with Airport Authorities and Vendors
・Coordinate with Embassy and Governments
・Meet and Greet Passenger/Crew with hospitality Supervise Vendors on Site
・Ad hoc duties to support the team
Required/Desired Skills
・High School Graduate or the above
・Driving License in Japan (Standard Motor Vehicle) and Towing License (Preferable)
・High Level Communication Skills both in Japanese and English
*For Foreign Nationals: must N1 holder. Trilingual are welcomed
・2-3 years’ Experience in General Aviation Industry or Ground Handling Experience (Preferable)
Desired Personality
・Positive and Cheerful
・Have Strong Hospitality
・Emphasis on Teamwork Strong Work
・Ethic and Willingness to Embrace Change
Work Location
New Chitose Airport
Narita International Airport
Work Hours
Shift Working System
* Working Hours differ depending on work location
Salary Range
JPY4,200,000 ～ JPY5,000,000
*Salary is set based on experience
Benefit
・Vacation:
Annual Holidays: 126 days (from July 2026 to June 2027)
Annual Leave: Granted based on the company regulations
Special Leave: for Wedding, Funeral etc.
・Allowance:
Housing Allowance, Commutation, Remote Work Allowance, Airport Allowance
・Social Insurance:
Health Insurance, Pension, Employment Insurance, Workmen’s Accident Compensation Insurance
Others
・Bonus (Twice in a year) and Pay Raise
*Paid according to the company's performance
・Extra Pay for Overtime, Midnight, Holiday Work etc.
How to apply
Please send resume and CV to japaninfo@universalaviation.aero
Attention to: Human Resource Department